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AI Automation Course

AI Automation Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This AI Automation Course teaches you to map manual email-to-ticket workflows, identify bottlenecks, and select high-impact automation targets. You will create durable AI and RPA flows, establish data models, and implement human oversight. Master tool selection, security management, performance monitoring, and KPI tracking to keep your customer support automation precise, compliant, and simple to maintain.

Elevify advantages

Develop skills

  • Design AI-RPA workflows by mapping email-to-CRM processes with clear human handoffs.
  • Build robust prompts to craft, validate, and monitor LLM agents for ticket automation.
  • Integrate tools quickly by connecting LLMs, RPA, and CRMs using secure APIs and logging.
  • Operationalize safely by tracking KPIs, managing risks, and governing AI automations.
  • Analyze processes to quantify pain points and define high-ROI automation scope.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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