Social Service Assistant Training
Gain vital competencies for social service assistants, including client intake and triage, appointment scheduling, records management, confidentiality protocols, proper documentation, and effective communication. These skills enable you to support social workers efficiently while delivering accurate, empathetic service to clients in dynamic environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with essential skills for managing demanding schedules, coordinating client appointments, and maintaining precise records. Master intake processes, triage methods, documentation protocols, and data privacy measures. Enhance your phone, email, and written communication abilities to assist clients effectively and keep your team organized, compliant, and responsive in social services.
Elevify advantages
Develop skills
- Client intake and triage: collect vital information, evaluate needs, and direct cases promptly.
- Records management: arrange, protect, and review client files to ensure full compliance.
- Scheduling assistance: handle calendars, waiting lists, and alerts for social service staff.
- Data confidentiality: safeguard client information across calls, documents, and digital platforms.
- Professional communication: craft clear, compassionate messages using everyday English.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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