Social Mediator Training Course
The Social Mediator Training Course builds practical conflict resolution skills for community mediation. Participants learn de-escalation techniques, active listening, nonviolent communication, designing enforceable agreements, and strategies for follow-up, monitoring, and peer mediation to foster long-term cooperation, safety, and stronger relationships in neighborhood disputes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with tools to analyze community conflicts, facilitate safe mediation sessions, apply de-escalation via active listening and nonviolent communication, create enforceable agreements, and implement follow-up with monitoring and peer strategies for lasting neighborhood harmony.
Elevify advantages
Develop skills
- Community conflict analysis: quickly map actors, risks, and root causes.
- Mediation session facilitation: run structured, calm, results-focused meetings.
- De-escalation communication: use NVC and active listening to cool tense cases.
- Agreement design: craft clear, fair, enforceable neighborhood commitments.
- Follow-up and monitoring: track compliance, outcomes, and resident satisfaction.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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