Reception and Intake Social Intervention Course
Gain strong skills in reception and intake for social services. Master trauma-informed interviews, risk evaluation and safety measures for gender-based violence, legal protocols, and referral coordination to develop clear, ethical action plans supporting adults, children, and families in crisis.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential tools for managing initial contacts with people and families affected by gender-based and family violence. You will master risk assessment, safety planning, trauma-sensitive communication, effective interviewing, legal guidelines, action strategies, and proper documentation to enable swift responses, effective referrals, and better long-term safety outcomes.
Elevify advantages
Develop skills
- Risk assessment and safety planning: use quick methods for GBV and family violence cases.
- Social intake interviewing: conduct brief, trauma-aware, effective initial assessments.
- Legal and protection options: guide through benefits, reporting, and court processes.
- Coordinated action plans: connect clients to housing, medical, legal, and education services.
- Ethical case management: record, monitor, and conclude cases with protected documentation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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