Administrative Receptionist Course
This Administrative Receptionist Course equips you with essential front-desk skills for medical and wellness environments. Master professional greetings, phone handling, call triage, scheduling, documentation, and pricing communication using software, templates, and checklists. Designed for secretariat professionals to confidently manage patients, staff, and information while ensuring privacy, efficiency, and smooth operations in every shift.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain confident front-desk skills in medical and wellness settings through this practical course. Master professional greetings, de-escalation techniques, privacy protocols, phone etiquette, call triage, voicemail management, accurate scheduling, calendar oversight, documentation, pricing discussions, and organizational tools like software, templates, and checklists for efficient shifts.
Elevify advantages
Develop skills
- Front desk professionalism: manage check-in, privacy, and patient flow with ease.
- Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
- Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
- Clear documentation: log messages, organize records, and streamline daily handovers.
- Service and pricing communication: explain options, set boundaries, and escalate wisely.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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