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Administrative Reception Agent Training

Administrative Reception Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course builds confident front desk skills for administrative reception agents. You will learn customer service scripts, professional phone handling, visitor and delivery management, prioritization techniques, safety communication, emergency support, lobby maintenance, technology tools, privacy protocols, and key performance indicators to provide reliable, high-quality service every day.

Elevify advantages

Develop skills

  • Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
  • Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
  • Reception procedures to manage visitors, deliveries, and calls with secure workflows.
  • Tech-savvy front desk operations using booking tools, phone systems, and visitor software efficiently.
  • Lobby operations to keep reception clean, compliant, and ready for high traffic.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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