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Administrative and Reception Employee Training

Administrative and Reception Employee Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips admin and reception staff with key skills to handle visitors, phone calls, and deliveries effectively. You will master greeting protocols, call management and de-escalation techniques, visitor logging and badging, package handling procedures, and efficient documentation processes. Enhance your opening routines, safeguard privacy, manage high-pressure moments calmly, and use performance metrics for reliable front desk excellence.

Elevify advantages

Develop skills

  • Master front desk preparation: set up, organize, and ready the reception area professionally.
  • Handle visitor and package intake: register, check, badge, and direct with accuracy.
  • Excel in phone skills and routing: control queues, transfers, and use scripts smoothly.
  • Communicate in person effectively: greet warmly, calm tensions, and guard privacy assuredly.
  • Manage reception stress: remain composed, prioritize duties, and elevate performance quickly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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