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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain confidence in greeting shoppers warmly, assessing their preferences quickly, and smoothly escorting them from trying on clothes to completing purchases. Master soothing phrases for tense moments, straightforward refund and swap policies, plus smart responses to overcome hesitations and seal deals. Strengthen your grasp of products, share easy upkeep tips for attire, and leverage post-sale outreach, input collection, and self-review to refine every customer exchange.

Elevify advantages

Develop skills

  • Master de-escalation: soothe irate shoppers rapidly using reliable expressions.
  • Craft powerful welcomes: foster confidence and lasting first impressions instantly.
  • Overcome objections: address concerns on cost, sizing, and standards to secure sales.
  • Tailor styles to needs: pair shapes, shades, and ensembles perfectly for individuals.
  • Enhance post-purchase engagement: offer maintenance guidance, promote revisits, and cultivate devotion.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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