from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The After-sales Course teaches how to create a straightforward post-sale path, put together solid onboarding and 90-day adoption strategies, and stop customers from leaving with quick actions. You will learn to monitor the proper KPIs, carry out health checks and account reviews, and apply simple message templates for onboarding, product use, renewals, and chances to sell more, ensuring every customer gets clear benefits and is set to grow their business.
Elevify advantages
Develop skills
- Design post-sale journeys: outline stages, risks, and targets for renewals.
- Build 90-day onboarding plans: encourage quick uptake and fast time to first value.
- Spot churn risks: interpret usage patterns and start rapid response guides.
- Create effective customer messages: greetings, adoption nudges, renewal reminders, and upsell pitches.
- Plan value-focused upsells: identify growth opportunities and team up with Sales.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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