Pet Shop Sales Training
Enhance your pet shop sales through ethical and assured techniques. Gain expertise in customer needs assessment, objection management, foundational safety and welfare knowledge, plus product insights to effectively advise clients, safeguard animals, and drive business growth in retail pet settings. Ideal for building lasting customer loyalty and revenue.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to assist pet owners confidently with suitable products using empathy and precision. Master key questions, handle objections smoothly, apply ethical closing techniques, and grasp basics of nutrition, safety, and care for dogs, cats, and small animals. Develop strong product expertise, quick fact-checking abilities, and skills to advise on veterinary referrals for reliable, trust-enhancing guidance.
Elevify advantages
Develop skills
- Conduct ethical sales talks with pets: improve questioning, active listening, and assured closings.
- Match pet products swiftly: weigh budgets, safety measures, and genuine animal requirements.
- Master basic pet nutrition: interpret labels, identify issues, and direct smart selections.
- Prioritise safety in guidance: cover allergens, disease risks, product recalls, and child-friendly pets.
- Hone research for retail: check pet facts online and recognise vet referral needs.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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