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Flower Shop Reception and Customer Service Course

Flower Shop Reception and Customer Service Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with essential skills for flower shop reception duties, covering inquiry handling, precise order taking, pricing knowledge, product types, upselling techniques, delivery coordination, and policies on payments, refunds, plus complaints. Employ practical scripts, templates, and checklists to enhance interactions, minimise mistakes, and foster repeat business.

Elevify advantages

Develop skills

  • Florist pricing expertise: swiftly provide budget quotes and effective upsells.
  • Delivery coordination: efficiently handle urgent orders, routes, and client notifications.
  • Retail policy proficiency: clearly communicate on refunds, payments, and privacy matters.
  • Professional client interactions: adeptly manage calls, grievances, and empathetic selling.
  • Order precision methods: apply checklists, scripts, and logs to avoid inaccuracies.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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