Department Head Training
Master retail department head skills: lead daily floor routines, coach women’s apparel teams, boost KPIs, fix sales declines, and manage risk with clear checklists, micro-learning tools, and a proven 4-week sales and operations recovery plan. This training equips leaders with practical tools for team coaching, efficient shift management, KPI analysis, sales recovery, and risk control to drive sustained performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Department Head Training gives you practical tools to coach teams, run efficient shifts, and lift results fast. Learn clear training frameworks, daily briefing routines, and motivational tactics that keep standards high. Build skills in KPIs, sales diagnostics, and 4-week recovery planning, plus risk management and root cause analysis, so you can stabilize performance and sustain strong outcomes with confidence.
Elevify advantages
Develop skills
- Retail coaching mastery: deliver live feedback, role-plays, and micro-learning.
- Daily leadership routines: run briefings, floor walks, and end-of-day reviews.
- KPI-driven decisions: read sales reports and retail metrics to boost results fast.
- Sales recovery planning: build 4-week action plans for stock, staffing, and service.
- Risk and contingency control: handle staff gaps, complaints, and system failures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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