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Building Concierge Training

Building Concierge Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips you with practical tools for top-quality resident service in buildings. You will master communication methods, service benchmarks, response protocols, and step-by-step guides for reception, deliveries, facilities access, resident relocations, and urgent situations. Through realistic practice sessions, ready scripts, and a clear skills roadmap, you will enhance resident happiness, cut down on grievances, and ensure seamless professional management.

Elevify advantages

Develop skills

  • Resident communication strategy: create clear emails, alerts, and notices quickly.
  • Luxury resident profiling: analyze building demographics to align with service KPIs swiftly.
  • Front desk operations: manage reception, packages, and visitors using professional standard procedures.
  • Service recovery scripts: resolve complaints, delays, and noise disturbances confidently.
  • Concierge QA toolkit: implement checklists, audits, and training to elevate service standards.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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