knowledge management training
Gain mastery in practical knowledge management techniques to reduce search times, increase content reuse, and safeguard vital expertise. The course focuses on developing straightforward KM systems, governance frameworks, and performance metrics, enabling your team to work more efficiently, minimize redundant efforts, and retain essential knowledge within the organization. Participants will explore real-world applications to ensure lasting impact and improved organizational performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to create a simple and effective knowledge management system using everyday tools. You will learn what knowledge to capture, how to organize folders, tags, and versions, and how to establish clear, measurable goals. It covers building governance structures, incentives, and quality controls, assessing current gaps and risks, and implementing practical examples, pilot projects, and training programs to promote ongoing improvement and deliver tangible business benefits.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge using familiar tools.
- Establish SMART KM objectives: create KPIs to reduce search time and enhance content reuse quickly.
- Develop KM governance: implement access controls, quality assurance, and motivational incentives.
- Identify KM deficiencies: detect silos, risks, and duplication to maintain performance and client satisfaction.
- Conduct KM pilots: initiate rapid trials, monitor key metrics, and iteratively improve processes.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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