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knowledge management training

knowledge management training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to create a simple and effective knowledge management system using everyday tools. You will learn what knowledge to capture, how to organize folders, tags, and versions, and how to establish clear, measurable goals. It covers building governance structures, incentives, and quality controls, assessing current gaps and risks, and implementing practical examples, pilot projects, and training programs to promote ongoing improvement and deliver tangible business benefits.

Elevify advantages

Develop skills

  • Design efficient KM systems: capture, store, and reuse knowledge using familiar tools.
  • Establish SMART KM objectives: create KPIs to reduce search time and enhance content reuse quickly.
  • Develop KM governance: implement access controls, quality assurance, and motivational incentives.
  • Identify KM deficiencies: detect silos, risks, and duplication to maintain performance and client satisfaction.
  • Conduct KM pilots: initiate rapid trials, monitor key metrics, and iteratively improve processes.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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