course on business project
Gain expertise in Click & Collect through this Business Project Management Course tailored for management professionals. Master omnichannel strategies, technology setups, store operations, performance metrics, and risk control to build, deploy, and refine impactful retail fulfillment programs that drive results and efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches you to design and launch effective Click & Collect projects from start to finish. You will explore fulfillment models, customer journeys, key performance indicators, financial effects, IT systems, order management, and testing. Develop strong project plans, handle risks and budgets, ready stores for operations, and craft marketing strategies for successful rollouts.
Elevify advantages
Develop skills
- Omnichannel strategy: create Click & Collect customer journeys to increase retail sales.
- Tech integration: connect OMS, POS, and e-commerce systems for smooth order handling.
- Store operations: organize layouts, staff, and procedures for quick customer pickups.
- Project leadership: develop and oversee cross-team retail project efforts.
- Performance analytics: monitor KPIs, risks, and returns on fulfillment initiatives.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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