BPM (Business Process Management) Training
Gain mastery in BPM for order-to-delivery operations: document AS-IS processes, engineer TO-BE workflows, resolve root causes, and establish KPIs. Acquire hands-on techniques to minimise errors, accelerate order fulfilment, and synchronise operations with business objectives in management and administration fields, ensuring efficient and goal-oriented results.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This BPM Training equips you with tools to optimise Order-to-Delivery processes. You will learn to map current AS-IS workflows, set precise scopes, perform root cause analysis, and create improved TO-BE processes that reduce mistakes and holdups. Gain expertise in designing KPIs, building dashboards, benchmarking performance, and developing implementation plans featuring strong change management and governance for sustainable outcomes.
Elevify advantages
Develop skills
- Text-based BPMN modelling: convert chaotic procedures into streamlined process diagrams.
- AS-IS and TO-BE process mapping: capture, revamp, and enhance order-to-delivery sequences.
- KPI development for O2D: establish, compute, and monitor vital logistics performance indicators.
- Root cause investigation: utilise 5 Whys, Fishbone diagrams, and Pareto analysis to swiftly address order discrepancies.
- Implementation strategy: outline staged deployments, oversight mechanisms, and strategies for change acceptance.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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