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Process Communication Model (PCM) Course

Process Communication Model (PCM) Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Process Communication Model (PCM) Course equips you with hands-on tools to identify six personality types, their key psychological needs, and distress behaviors, enabling swift behavior analysis and tailored communication responses. You'll master PCM profile diagnosis, effective interview design, role suitability evaluation, and conflict resolution using proven scripts, ethical evaluation methods, and actionable follow-up plans for immediate workplace application.

Elevify advantages

Develop skills

  • Decode PCM personality types: spot needs, channels, and stress cues quickly.
  • Conduct PCM-based interviews: uncover fit, stress patterns, and role alignment swiftly.
  • Map and resolve conflicts: apply PCM to de-escalate and restore collaboration.
  • Create PCM-informed hiring tools: develop rubrics, guides, and observation checklists.
  • Lead high-stakes discussions: tailor communication to each employee's PCM profile.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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