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Interviewing & Candidate Selection Course

Interviewing & Candidate Selection Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to outline the perfect profile for a junior customer support specialist, connect competencies to key performance indicators, and create structured interviews using question banks and scoring guides. Participants practice assessing candidates via simulations, then use interview insights to craft targeted onboarding and development strategies that enhance performance, staff retention, and customer happiness.

Elevify advantages

Develop skills

  • Competency-focused recruitment: quickly identify, align, and rank essential job competencies.
  • Structured interview creation: develop STAR-format question sets to forecast job success.
  • Scoring frameworks: design 1-5 rating scales and grids for unbiased, equitable choices.
  • Candidate assessment: compile responses into solid, recorded hiring decisions.
  • Onboarding integration: convert interview findings into effective 60-90 day action plans.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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