Debt Collector Training Course
This course equips debt collectors with essential skills for effective, ethical, and compliant collection practices, focusing on communication, payment planning, risk analysis, legal adherence, and quality assurance to maximize recovery while protecting all parties involved.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Debt Collector Training Course provides practical tools to handle overdue accounts with assurance. Learn proper communication, calming tensions, and managing objections, create lasting payment arrangements, and use account grouping to focus efforts. Gain expertise in contact methods, legal rules, quality checks, and self-care practices to collect more while safeguarding customers and your business.
Elevify advantages
Develop skills
- Professional debt collection calls: manage objections, calm situations, and wrap up quickly.
- Payment plan design: create compliant, affordable, and feasible repayment choices.
- Portfolio risk analysis: group accounts, assess risks, and target outreach.
- Compliance mastery: follow FDCPA guidelines, contact restrictions, and record-keeping norms.
- Collections QA and ethics: review calls, shield borrowers, and avoid exhaustion.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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