Text Analytics Course
This course equips you with essential skills in text analytics to derive actionable insights from customer feedback, connecting textual data to key business metrics for improved decision-making.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Text Analytics Course teaches you how to transform big piles of reviews and tickets into straightforward, measurable insights. You will learn data cleaning, sampling, and connecting text to metrics, then use sentiment analysis, topic discovery, and issue detection. Create practical dashboards, explain uncertainty, and turn patterns into prioritized actions, experiments, and alerts that quickly improve products and customer experience.
Elevify advantages
Develop skills
- Text cleaning for BI: quickly turn messy reviews into analysis-ready datasets.
- Sentiment and issue detection: identify root causes in customer feedback.
- Topic and keyword modeling: reveal high-impact themes across channels.
- KPI-focused text analytics: connect review signals to revenue and CX metrics.
- Insight reporting for leaders: create clear, actionable text analytics dashboards.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course