Account Manager Course
The Account Manager Course provides practical tools to check account health, identify stakeholders, and handle risks confidently. You will learn to create 90-day action plans, conduct effective client meetings, and work together with product, support, sales, and implementation teams. Develop recovery strategies, build ROI cases for analytics add-ons in logistics, and promote retention, adoption, and expansion in key accounts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Account Manager Course provides practical tools to check account health, identify stakeholders, and handle risks confidently. You will learn to create 90-day action plans, conduct effective client meetings, and work together with product, support, sales, and implementation teams. Develop recovery strategies, build ROI cases for analytics add-ons in logistics, and promote retention, adoption, and expansion in key accounts.
Elevify advantages
Develop skills
- Customer recovery playbooks: quickly turn at-risk accounts into loyal supporters.
- Account risk analysis: identify churn signs early and respond with data-based plans.
- Cross-functional alignment: coordinate Product, Sales, and Support for seamless delivery.
- 90-day account plans: create targeted actions for retention, upsell, and growth.
- Logistics ROI storytelling: connect analytics features to clear cost savings and SLA benefits.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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