Collections Department Management Course
Master credit policies, risk-based collection strategies, and KPI tracking to cut DSO, reduce bad debt, and protect cash flow. Designed for accounting professionals who manage AR, client relationships, and collections teams. This course equips you with practical tools and frameworks to enhance collections efficiency and support business growth.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Collections Department Management Course gives you practical tools to reduce overdue receivables, strengthen credit policies, and improve cash flow. Learn to assess credit risk, segment clients, design risk-based playbooks, and track KPIs like DSO and recovery rate. Get ready-to-use workflows, scripts, and policy frameworks to streamline collections, prevent disputes, and support sustainable growth.
Elevify advantages
Develop skills
- Design credit policies: set limits, terms, and collateral that protect cash flow.
- Build risk-based collection playbooks: actions, escalation rules, and timing.
- Analyze AR and credit risk: segment clients, set exposure, and define watchlists.
- Streamline collections workflow: roles, dispute handling, and system integration.
- Track collections KPIs: monitor DSO, recovery, and improve with quick tests.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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