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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Salon Protocol and Client Care Training equips you with practical skills to handle consultations, align services with client needs, and discuss pricing confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for scheduling, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences every time.

Elevify advantages

Develop skills

  • Expert client consultations: align hair goals with services quickly.
  • Confident salon communication: use scripts for calls, texts, and personal interactions.
  • Master smooth scheduling: optimise bookings, waitlists, and stylist schedules.
  • Professional front desk etiquette: greet, rebook, and retain all clients.
  • Handle conflicts calmly: manage complaints, no-shows, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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