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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Salon Protocol and Client Care Training equips you with practical skills to handle consultations, align services with client needs, and discuss pricing confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for scheduling, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences every time.

Elevify advantages

Develop skills

  • Expert client consultations: align hair goals with services quickly.
  • Confident salon communication: use scripts for calls, texts, and personal interactions.
  • Master smooth scheduling: optimise bookings, waitlists, and stylist schedules.
  • Professional front desk etiquette: greet, rebook, and retain all clients.
  • Handle conflicts calmly: manage complaints, no-shows, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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