IVR and Telephone Voice-Over Course
This course equips you with essential skills for professional IVR and telephone voice-over production, focusing on banking applications to ensure clear, compliant, and user-friendly audio systems.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write short prompts, and adapt language for different callers. You will learn about IVR structure, how callers move through the system, rules for privacy and accessibility, as well as tone, speed, and emphasis to build trust and understanding. Develop a smooth process for recording, editing, testing, and delivering so your phone systems sound professional, follow regulations, and are simple to use.
Elevify advantages
Develop skills
- IVR script writing: create clear, short banking menus that callers can follow quickly.
- Vocal delivery for IVR: manage tone, speed, and emphasis for reliable bank prompts.
- Studio-ready recording: record clean, steady IVR audio using any professional equipment.
- Audio editing for telephony: reduce sibilance, compress, and balance prompts for better clarity.
- IVR QA and handoff: check system flows, organize files, and provide complete packages to clients.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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