CX Design Course
This course equips you with essential skills to design intuitive customer experiences for digital savings products, from research and mapping to validation and optimization.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The CX Design Course provides practical tools to create clear, effective customer experiences for digital savings products. You will learn quick research methods, persona summaries, and journey mapping for onboarding, support, and engagement. Develop strong value propositions, define UX principles, design detailed flows and microcopy, and establish metrics to validate, optimize, and confidently deliver better experiences.
Elevify advantages
Develop skills
- CX personas & needs: turn goals and pains into sharp, design-ready user profiles.
- Problem framing: write crisp value props that align user needs with business impact.
- Metrics & validation: define KPIs and run quick tests to prove CX outcomes fast.
- Journey mapping: design end-to-end savings flows across app, email, and support.
- Interaction flows: craft clear paths and microcopy for creating and managing goals.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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