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Voice of The Customer Course
Open your eye to see how customer feel and what they saying with our 'How to Listen Good to What Customer Demanding' course. This course is for people working to sell things who really want to do well. You will learn how to look at customer information, know which feedback is important, and put customer feelings into groups that make sense. You will also learn how to use what customers saying to make your business better, give customers good experience, and know if you doing well by looking at important things. You will learn how to collect customer feelings from places like social media and good surveys. You will also learn how to make plans to fix customer problem and make them like your business more.
- Look deep into customer information: Learn the correct tools to look at customer information and understand them good.
- Know which feedback important: Learn how to pick out the customer feelings that you can use to do something good for the business.
- Put customer voice inside: Use what customer saying when you making important decision for the business.
- Make good surveys: Create survey that will get good customer feelings and give you good information.
- Tell customer about changes: Let customer know when you change thing based on what they telling you.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Open your eye to see how customer feel and what they saying with our 'How to Listen Good to What Customer Demanding' course. This course is for people working to sell things who really want to do well. You will learn how to look at customer information, know which feedback is important, and put customer feelings into groups that make sense. You will also learn how to use what customers saying to make your business better, give customers good experience, and know if you doing well by looking at important things. You will learn how to collect customer feelings from places like social media and good surveys. You will also learn how to make plans to fix customer problem and make them like your business more.
Elevify advantages
Develop skills
- Look deep into customer information: Learn the correct tools to look at customer information and understand them good.
- Know which feedback important: Learn how to pick out the customer feelings that you can use to do something good for the business.
- Put customer voice inside: Use what customer saying when you making important decision for the business.
- Make good surveys: Create survey that will get good customer feelings and give you good information.
- Tell customer about changes: Let customer know when you change thing based on what they telling you.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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