from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Customer Onboarding Course teaches you how to create a straightforward 30-day plan that gets customers started quickly and keeps them using the product over time. You will learn the basics of customer lifecycle, roles, and key performance indicators, then design organized emails, kickoff calls, and in-app guides with checklists, templates, and playbooks. End with hands-on ways to monitor important metrics, gather feedback, and keep improving each part of the onboarding process.
Elevify advantages
Develop skills
- Design 30-day onboarding journeys: map phases, channels, and handoffs fast.
- Build activation playbooks: first login, setup, tracking, and first campaign.
- Create high-performing onboarding emails: welcome, re-engagement, and follow-ups.
- Use in-app guides and checklists to drive feature adoption and time-to-value.
- Track onboarding KPIs and feedback to optimize activation and retention.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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