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Customer Onboarding Course

Customer Onboarding Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Customer Onboarding Course teaches you how to create a straightforward 30-day plan that gets customers started quickly and keeps them using the product over time. You will learn the basics of customer lifecycle, roles, and key performance indicators, then design organized emails, kickoff calls, and in-app guides with checklists, templates, and playbooks. End with hands-on ways to monitor important metrics, gather feedback, and keep improving each part of the onboarding process.

Elevify advantages

Develop skills

  • Design 30-day onboarding journeys: map phases, channels, and handoffs fast.
  • Build activation playbooks: first login, setup, tracking, and first campaign.
  • Create high-performing onboarding emails: welcome, re-engagement, and follow-ups.
  • Use in-app guides and checklists to drive feature adoption and time-to-value.
  • Track onboarding KPIs and feedback to optimize activation and retention.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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