Client Relationship Training
Gain expertise in client relationship marketing tailored for retail SaaS. Master value-driven campaigns, efficient onboarding, account growth strategies, churn reduction, and converting customers to advocates using practical playbooks, email templates, QBR frameworks, and proven metrics for success. This course equips you with actionable tools to foster lasting partnerships and measurable business growth.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Client Relationship Training equips you with strategies to build trust, boost retention, and secure renewals through proven workflows. Discover how to host educational webinars, produce compelling value-focused content, streamline onboarding for faster results, and leverage analytics for adoption tracking. Additionally, excel in strategic account planning, empathetic dialogue, Quarterly Business Reviews (QBRs), and feedback mechanisms that transform routine engagements into tangible growth opportunities.
Elevify advantages
Develop skills
- Trust-based client meetings: conduct focused, empathetic B2B discussions quickly.
- Onboarding workflows: create quick-win processes to accelerate product adoption.
- Strategic account plans: identify stakeholders, minimize churn risks, and boost revenue.
- Value-led content: develop case studies, playbooks, and emails that clients engage with.
- Relationship analytics: monitor KPIs, QBRs, and feedback to demonstrate marketing value.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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