e-reputation training
Gain expertise in managing e-reputation for brands. Detect crises promptly, prioritize spreading issues, develop tailored responses for each platform, apply practical templates, and monitor key indicators to defend and boost trust in your digital presence. This course delivers actionable strategies for protecting brand perception across online spaces, ensuring swift recovery and sustained positive sentiment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you to safeguard and enhance brand image on social media, review sites, and forums. Master quick crisis spotting, sorting priorities by channel, and creating effective messages, compliant replies, plus executive updates. With hands-on templates, monitoring steps, and performance metrics, you'll have a complete guide to manage problems and build lasting online credibility.
Elevify advantages
Develop skills
- Crisis triage expertise: quickly assess, rank, and control spreading problems.
- Social response strategies: create prompt, platform-specific answers to ease tensions.
- Review and forum oversight: handle ratings, arguments, and discussion threads.
- Compliant messaging skills: produce clear, regulation-friendly statements on product issues.
- Reputation tracking: monitor feelings, metrics, and test messages for results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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