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Business Etiquette: Phone, Email, and Text Course

Business Etiquette: Phone, Email, and Text Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Boost your professional presence with this practical Business Etiquette: Phone, Email, and Text Course. Learn how to write clear emails, concise texts, and confident call scripts while protecting privacy and handling payment details safely. Master tone, structure, de-escalation, and accurate documentation so every interaction is efficient, compliant, and easy for customers to trust and understand.

Elevify advantages

Develop skills

  • Professional tone mastery: adapt phone, email, and text for any business case.
  • Fast, clear email writing: sharp subjects, tight structure, privacy-safe details.
  • Confident phone skills: verify identity, explain solutions, de-escalate calmly.
  • Polished text etiquette: concise SMS replies, smart templates, no risky data.
  • Compliance-ready records: document calls, emails, and texts with secure summaries.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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