Airport Ground Staff Course
This Airport Ground Staff Training Course equips you with essential skills for check-in, gate operations, ramp duties, baggage management, load control, safety protocols, and ensuring flights depart on time. You will learn to make quick, assured decisions that prioritise flight safety, operational efficiency, and clear passenger updates, preparing you for real-world airport environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in this Airport Ground Staff Training Course for efficient and safe airport operations. Cover check-in procedures, baggage handling regulations, gate management, boarding processes, and carry-on luggage control. Learn weight and balance calculations, load sheet preparation, and teamwork with ramp and cabin crews. Develop strong communication abilities, delay management techniques, punctuality maintenance, and proper responses to ramp accidents and refuelling tasks.
Elevify advantages
Develop skills
- Master ground operations to execute safe and punctual aircraft turnarounds with expert accuracy.
- Develop load control expertise in managing weight, balance, and trim for secure aircraft departures.
- Handle check-in and baggage efficiently, including regulations, charges, urgent items, and special luggage.
- Control gate and boarding processes smoothly, managing standbys, hand luggage, and public announcements.
- Ensure ramp safety and quick incident response during refuelling and vehicle operations using standard procedures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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