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Customer Support Course

Customer Support Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain skills to provide swift, clear, and professional customer support in all interactions. Master writing effective scripts, chats, and tickets, handling multiple requests, remaining composed under stress, adhering to security protocols, resolving typical Windows and Chrome problems, and managing incidents with precise communication and records.

Elevify advantages

Develop skills

  • Pro call documentation: write clear tickets, chats, and follow-up notes fast.
  • Call center etiquette: master greetings, tone control, and active listening.
  • Practical troubleshooting: fix common Windows and Chrome issues step-by-step.
  • Incident triage: spot outages, prioritise tickets, and escalate with confidence.
  • Security-first support: verify customers, protect data, and log checks correctly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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