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CRM for Telemarketing Course

CRM for Telemarketing Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches you to import, clean, and organise lead data, create smart segments, and set up efficient daily call queues. You'll master real-time call logging with tags, statuses, and workflows, automate follow-ups, and build reports and dashboards to monitor KPIs, improve scripts, and enhance conversions and productivity in practical telemarketing operations.

Elevify advantages

Develop skills

  • Lead segmentation expertise: craft intelligent call queues to rapidly increase conversions.
  • CRM data management: import, clean, and structure lead lists for smooth dialling.
  • Expert call logging: record outcomes, notes, and follow-ups right in your CRM.
  • Workflow automation: leverage tags, statuses, and automations for optimal next actions.
  • Telemarketing insights: analyse CRM dashboards and KPIs to optimise daily results.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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