CRM for Telemarketing Course
Master CRM tools tailored for telemarketing to elevate call centre performance. Gain skills in cleaning and segmenting leads, scheduling daily queues, logging calls seamlessly, automating follow-ups, and developing dashboards that drive higher contact rates, better conversions, and superior team results across your operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to import, clean, and organise lead data, create smart segments, and set up efficient daily call queues. You'll master real-time call logging with tags, statuses, and workflows, automate follow-ups, and build reports and dashboards to monitor KPIs, improve scripts, and enhance conversions and productivity in practical telemarketing operations.
Elevify advantages
Develop skills
- Lead segmentation expertise: craft intelligent call queues to rapidly increase conversions.
- CRM data management: import, clean, and structure lead lists for smooth dialling.
- Expert call logging: record outcomes, notes, and follow-ups right in your CRM.
- Workflow automation: leverage tags, statuses, and automations for optimal next actions.
- Telemarketing insights: analyse CRM dashboards and KPIs to optimise daily results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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