Remote Monitoring Agent Course
Gain expertise in CCTV control room operations, threat identification, and incident management through the Remote Monitoring Agent Training. Develop abilities to detect risks, guide security teams, record incidents accurately, and safeguard valuable retail areas using top-tier private security practices. Ideal for building a solid foundation in remote surveillance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to oversee CCTV systems, identify suspicious activities in retail settings, and handle incidents efficiently. Master PTZ operations, shift handover routines, multitasking software, incident triage, and precise reporting to ensure vigilant awareness, swift responses, and thorough documentation throughout every shift.
Elevify advantages
Develop skills
- Spot retail threats like shoplifting, scouting, and early warning signs swiftly.
- Master CCTV with PTZ controls, VMS systems, and optimal layouts for effective oversight.
- Execute quick incident handling by guiding guards, escalating properly, and securing evidence.
- Produce professional reports including accurate logs, radio communications, and shift summaries.
- Optimise shift routines by initiating tasks, prioritising alerts, and managing multiple feeds confidently.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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