PST Course
This course equips participants with essential skills to design, implement, and evaluate Public Service Training (PST) programs that enhance local governance and service delivery through competency-based approaches and measurable outcomes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The PST Course provides a clear, step-by-step approach to designing and implementing effective training for improved local services. Learn to develop competency-based curricula, set SMART objectives, conduct thorough needs assessments, and plan budgets and partnerships. Explore practical modules, modern learning methods, and simple monitoring tools that link training to measurable enhancements in service quality and citizen satisfaction.
Elevify advantages
Develop skills
- PST programme design: develop competency-based curricula for municipal staff quickly.
- Training needs analysis: identify service gaps using data and field tools.
- Implementation planning: budget, govern, and scale PST with robust partners.
- Adult learning methods: create practical modules, ToT, and blended delivery.
- PST impact evaluation: monitor KPIs and demonstrate governance and service improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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