Deputy Mayor Course
The Deputy Mayor Leadership Course prepares public managers to lead urban areas by overseeing transport, 311 services, crafting yearly improvement strategies, building public trust, monitoring key performance indicators, and aligning departments for quick, tangible city enhancements. It focuses on practical skills for resource-efficient governance and responsive service delivery in dynamic environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides essential tools for managing a city office effectively, covering municipal structures, stakeholder engagement, urban transport, and citizen service systems like 311. Participants will learn to create 12-month improvement plans, implement KPIs and dashboards, foster participatory governance, enhance communication with citizens, and deliver efficient neighbourhood services despite limited budgets.
Elevify advantages
Develop skills
- Urban leadership: swiftly align city departments and stakeholders.
- Data governance: develop KPIs, dashboards, and open reports.
- Citizen engagement: facilitate trust-building participatory initiatives.
- Transport management: enhance routes, vehicles, and punctuality.
- Service systems: create fast-response digital workflows.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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