Consumer Law Course
This course equips you with essential knowledge in consumer law focused on defective electronics. Explore warranties, key statutes, evidence strategies, remedies, pre-litigation tools, alternative dispute resolution, and ethical counselling to strengthen claims and secure better results for clients in Kenya.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in consumer law for defective electronics disputes. Master consumer protection principles, defects, warranties, remedies, damages, refunds, evidence gathering, technical reports, pre-litigation processes, case preparation, and ethical client advice using real-world tools and templates.
Elevify advantages
Develop skills
- Develop effective consumer remedies like repair, replacement, and refund plans.
- Prepare robust complaints and demand letters for electronics defect cases.
- Compile solid evidence including receipts, diagnostics, expert reports, and timelines.
- Handle agencies, mediation, and courts to uphold consumer rights.
- Guide clients ethically on risks, expenses, settlements, and court options.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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