Medical Regulation Assistant Training
This training equips Medical Regulation Assistants with skills for handling emergency calls effectively. You will learn triage using ABC/CAB priorities, structured questioning for fast data collection, accurate dispatch documentation with SBAR, smart resource matching to BLS/ALS/specialist care, and calm communication under pressure. These abilities improve patient safety, speed up responses, cut risks, and boost team coordination for better hospital flow every shift.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills to handle emergency calls confidently: master triage with ABC/CAB, use scripts for quick questioning, document accurately with SBAR, allocate resources to BLS/ALS/specialty hospitals, communicate clearly under stress, and follow protocols for safer, faster patient care.
Elevify advantages
Develop skills
- Emergency call triage using ABC/CAB rules for quick priorities.
- Structured questioning with scripts to get key info fast.
- Dispatch documentation with clear notes and SBAR handovers.
- Resource allocation matching needs to BLS, ALS, or specialist hospitals.
- High-stress communication staying calm and guiding callers.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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