Hospital Quality Management Course
Gain practical skills in hospital quality management to boost patient safety, improve emergency department efficiency, enhance documentation, and achieve accreditation standards like JCI and ISO 9001. Perfect for managers aiming for sustainable improvements and better patient satisfaction in Kenyan healthcare settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on tools to enhance patient safety, optimise clinical workflows, and comply with JCI and ISO 9001 accreditation. Master risk analysis, SMART quality indicators, governance strategies, and robust systems for documentation, audits, and training to drive better outcomes, cut errors, and foster ongoing hospital improvements.
Elevify advantages
Develop skills
- Build patient safety culture with quick reporting and root cause analysis.
- Align hospital operations with JCI, ISO 9001, and national standards.
- Design SMART KPIs for emergency flow, medication safety, and discharges.
- Optimise processes like triage, handovers, and discharges for better care.
- Implement dashboards, incident tracking, and statistical process control.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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