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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain skills to manage challenging patient interactions with poise using clear language, empathy, and de-escalation tactics. Master SPIKES for delivering bad news, rehearse real-life scenarios including family huddles and care planning, and adopt self-care routines to prevent burnout while enhancing multidisciplinary teamwork.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, tone control, and body language.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly calm emotional situations like anger or denial using empathy techniques.
  • Facilitate family meetings to align goals, cover DNR orders, and record decisions.
  • Safeguard your wellbeing and team through debriefs, spotting burnout, and support.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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