Patient Safety and Quality in Healthcare Services Course
Enhance patient safety and quality in healthcare settings. This course teaches you to identify risks, perform root cause analyses with RCA and FMEA, develop safer workflows, monitor essential metrics via dashboards, and lead projects that reduce harm, prevent errors, and boost outcomes in emergency departments, wards, ICUs, and surgical units. Gain practical skills for sustainable improvements engaging staff, patients, and families.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Acquire hands-on tools to minimise patient harm, avoid errors, and elevate care quality in emergency, ward, ICU, and surgical areas. Master FMEA, RCA, KPIs, dashboards, and safety huddles; implement just culture; conduct root cause investigations; manage cost-effective projects; and create lasting interventions involving staff, patients, and families for safer healthcare delivery.
Elevify advantages
Develop skills
- Identify high-risk areas in hospital units quickly through clinical risk mapping.
- Conduct root cause analysis using RCA, FMEA, and 5 Whys to stop repeated incidents.
- Monitor safety metrics and build dashboards to track KPIs for prompt responses.
- Apply Lean methods with PDSA cycles and pilots to implement safe care improvements swiftly.
- Promote just culture by encouraging open error reporting among staff, patients, and families.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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