Digital Health Assistance Course
This Digital Health Assistance Course equips healthcare professionals with skills to guide patients on using portals and telehealth effectively, resolve technical glitches swiftly, safeguard privacy, prioritise digital messages accurately, and assist older adults and those with chronic conditions using straightforward, secure communication methods that enhance daily care delivery.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills in the Digital Health Assistance Course to manage patient-generated data, navigate portals confidently, handle secure messaging, and operate telehealth tools. Master communication scripts, triage procedures, escalation protocols, privacy essentials, and basic troubleshooting to deliver safe, efficient digital healthcare support and empower patients in leveraging technology daily.
Elevify advantages
Develop skills
- Troubleshoot telehealth tools by fixing portal, video, and audio issues quickly.
- Coach patients remotely through clear, step-by-step portal and video visit sessions.
- Protect patient data by explaining privacy, passwords, and safe device use simply.
- Triage digital messages by spotting red flags and escalating quickly with clear notes.
- Organize patient-generated health data by summarizing home readings and photos for efficient clinical review.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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