Dental Secretary Training
This course equips you with essential Dental Secretary skills to manage a smooth and profitable dental practice. You will learn clinical scheduling, patient intake procedures, insurance and billing processes, effective communication scripts, and digital workflow tools. These skills enable you to assist dentists effectively, reassure patients, and ensure daily operations run seamlessly without disruptions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-desk skills with training on clinical scheduling, efficient appointment handling, and managing overflows. Gain expertise in verifying insurance, processing claims, explaining fees confidently, handling accurate patient intake, securing records, and communicating clearly. Use streamlined tools, practical scripts, and effective workflows to ensure a smooth, profitable, patient-focused dental practice.
Elevify advantages
Develop skills
- Master dental scheduling with precise chair times, buffers, and optimal provider utilisation.
- Handle billing and insurance tasks including coverage verification, claim processing, and reconciliations.
- Excel in front-desk communication using scripts for calls, emails, and face-to-face interactions.
- Manage patient records effectively covering intake, medical history, consents, and secure EDR systems.
- Optimise clinic workflows with software tools, standard procedures, and error-free daily routines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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