Dental Receptionist Course
Gain expertise in front desk interactions, booking appointments, maintaining dental records, understanding HIPAA essentials, and managing insurance discussions. This Dental Receptionist Training Course equips you to operate a seamless, patient-oriented dental practice with assurance and professionalism, ensuring smooth operations and high standards of care in a busy clinic environment.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front office skills through this targeted Dental Receptionist Training Course, covering effective appointment booking, managing daily operations, and professional interactions face-to-face and over the phone. Master handling insurance information, fee explanations, and paperwork, while ensuring precise record-keeping, patient confidentiality, and regulatory adherence. Acquire ready-to-use tools, templates, and guides to elevate patient satisfaction and assist your dental team effectively.
Elevify advantages
Develop skills
- Mastery of dental clinic operations: manage various patients, treatments, and staff responsibilities.
- HIPAA-compliant record management: safeguard patient data, organise files, and prevent common desk mistakes.
- Efficient scheduling techniques: plan productive days, prioritise urgent cases, and reduce waiting periods.
- Assured patient interactions: apply effective scripts for telephone calls, arrivals, and concern resolution.
- Fundamentals of insurance and payments: clarify benefits, provide cost estimates, and log all questions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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