Dental Office Assistant Course
Gain expertise as a Dental Office Assistant through practical training in scheduling, billing, insurance checks, patient interactions, record keeping, and front desk management—enhance efficiency, cut errors, and ensure a seamless professional dental clinic operation in Kenya.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to handle appointments, confirmations, cancellations, and daily schedules while maintaining accurate, organised, and secure records. Master clear scripts for phone calls, check-ins, reminders, and tough talks, alongside straightforward billing and insurance verification techniques that minimise mistakes, ensure smooth patient visits, and build trust in your dental practice.
Elevify advantages
Develop skills
- Master dental scheduling: book, confirm, and handle no-shows confidently.
- Develop front desk triage: manage emergencies, late arrivals, and double-bookings quickly.
- Learn insurance and billing basics: verify coverage and minimise claim denials simply.
- Use patient communication scripts: manage calls, reminders, and conflicts professionally.
- Control records and privacy: organise charts and safeguard patient data to standards.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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