Professional Hotel and Catering Training
Master professional hotel and catering skills for 4-star standards. Learn shift planning, guest communication, complaint handling, hygiene, and team coordination to deliver seamless service and boost your Travel and Tourism career. This course equips you with practical tools like checklists, SOPs, and KPIs to maintain high standards, handle busy periods efficiently, and ensure guest satisfaction in hospitality settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Professional Hotel and Catering Training gives you practical tools to run efficient shifts, maintain 4-star standards, and deliver consistent guest satisfaction. Learn clear checklists, SOPs, and KPIs, master welcome protocols and complaint handling, coordinate smoothly with kitchen and events, and apply hygiene, safety, and quality controls that keep service organized, compliant, and ready for busy periods.
Elevify advantages
Develop skills
- Shift planning mastery: build lean, peak-ready hotel and restaurant schedules.
- 4-star operations know-how: apply SOPs, KPIs, and service benchmarks fast.
- Guest communication finesse: welcome, guide, and calm guests with pro scripts.
- Complaint resolution tactics: use APIAF to fix issues and protect reviews.
- Hygiene and safety control: run critical checks and keep service audit-ready.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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