Professional Hospitality Training
Gain essential hospitality skills for 4-star hotels in busy cities. Learn to map guest journeys, address issues, handle complaints, apply technology, and train staff to improve satisfaction, reviews, upsell income, ADR, and RevPAR in tourism.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Professional Hospitality Training equips you with practical strategies to enhance guest satisfaction and boost revenue quickly. Streamline housekeeping and front desk operations, create smart upsell strategies, and handle guest data securely. Excel in service recovery, track key performance indicators, set up feedback mechanisms, integrate simple technology and automation, and foster a service-oriented culture via focused staff training and performance oversight.
Elevify advantages
Develop skills
- Design guest journeys by mapping key hotel touchpoints to delight visitors.
- Master service recovery with quick complaint resolution and escalation processes.
- Leverage hotel tech like PMS, CRM, and messaging for personalised guest experiences.
- Optimise operations and upsell services to increase ADR and RevPAR.
- Coach and empower teams through training and rewards for reliable service.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course