Porter Training
Gain essential porter skills for the travel and hospitality sector, including secure luggage management, customer-oriented service, injury prevention, and strong communication. Enhance guest satisfaction, safeguard personal health, and provide seamless, top-tier arrival services consistently.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical Porter Training course develops key skills in service excellence, safety protocols, and effective communication. Participants learn to handle high-volume workloads, adhere to logistics guidelines, use proper ergonomics for health protection, and manage luggage securely. They practise guest engagement scripts, professional issue resolution, and incident reporting methods to ensure consistent, efficient, and outstanding guest experiences daily.
Elevify advantages
Develop skills
- Plan and manage peak-hour workloads effectively for smooth operations.
- Handle luggage safely using correct body mechanics, protective gear, and equipment.
- Deliver superior guest service through welcoming greetings, escorts, and assistance.
- Resolve complaints professionally by de-escalating and managing claims tactfully.
- Coordinate efficiently with hotel teams like front desk, concierge, and housekeeping.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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