Hotel Reservations Management Course
Gain expertise in hotel reservations management using practical tools for pricing strategies, channel oversight, overbooking controls, and group sales. Boost key metrics like ADR, RevPAR, and direct bookings while ensuring high guest satisfaction in the competitive hospitality sector. This course equips you with data-driven skills to optimise revenue and operations effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides essential tools for effective hotel reservations management, covering pricing optimisation, distribution channel control, and strategies to maximise profitable bookings. You will learn to develop rate structures, manage allotments across channels, analyse demand by customer segments, and implement safe overbooking practices. Additionally, master key performance indicators, daily reporting, and efficient workflows to enable quick, informed decisions that drive revenue growth and maintain guest satisfaction.
Elevify advantages
Develop skills
- Smart pricing strategies: create rate ladders, restrictions, and dynamic seasonal pricing.
- Channel management: adjust inventory, handle OTAs, and promote direct bookings.
- Traveller segment analysis: forecast demand, pick-up rates, and price sensitivity.
- Overbooking management: set protection levels, prioritise VIPs, and manage walk-ins.
- Group bookings and allotments: negotiate contracts, safeguard ADR, and fill rooms quickly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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