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Hotel Management Short Course

Hotel Management Short Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain essential tools in this Hotel Management Short Course to manage a guest-oriented hotel efficiently. Master front desk efficiency, rapid check-ins, housekeeping coordination for prompt room preparation, team motivation routines, confident complaint resolution, service recovery methods, basic performance metrics, strategic upsells, and 90-day plans to rapidly enhance guest happiness and business income in Kenya's hospitality industry.

Elevify advantages

Develop skills

  • Guest recovery skills: handle complaints swiftly using calm, effective offers.
  • Efficient check-in processes: create simple 4-6 step systems to reduce queues and improve ratings.
  • Revenue-boosting upselling: promote room upgrades and extras smoothly without annoying guests.
  • Daily team coaching: conduct brief sessions, meetings, and feedback to enhance service quality.
  • Housekeeping management: coordinate room readiness, repairs, and quick turnarounds effectively.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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